VIP Account Manager
Beschreibung der Position Als VIP Account Manager werden Sie für alle Kunden, die als VIP geführt werden, zuständig sein. Ihr Fokus wird darauf liegen, die Customer Lifetime Value dieser Kunden zu steigern und gleichzeitig die Kundenabwanderung (Churn) zu senken. Indem Sie Ihre analytischen Fähigkeiten und Ihr fundiertes Verständnis des Kunden-Verhaltens einsetzen, erkennen Sie jegliche Bedürfnisse … Continued
Senior Legal Counsel – German Speaking
This is a competitively paid internship for an ideal duration of 6 months period. Key Responsibilities: As a Senior Legal Counsel you will be a part of our Legal department and will support the Commercial team in all areas of legal consulting. Taking responsibility for a wide range of legal matters (e.g. commercial, online, e-commerce … Continued
Key Account Manager – German speaking
Brief Job Description As Key Account Manager, you will be managing an assigned account portfolio of high value customers with the aim to increase the customer lifetime value while decreasing qualitative churn. Using your analytical skills and profound understanding of customer behaviour, you are able to spot any need amongst your VIPs and react in … Continued
Team Leader Customer Service (Germany)
Brief Job Description Monitor and improve the performance of your community of front line customer service agents – individually and as a team. Coach and mentor your agents to grow and develop their attitude, behaviours and CS competencies. Ensure that Tipico customers receive best service. Responsible for the overall performance of your team and for … Continued
CRM Manager Germany
Brief Job Description As a CRM Manager you will be responsible for Tipico’s growth in German and Austrian markets with the focus on conversion, retention and reactivation of existing customers. You will also design and implement churn prevention programs, work closely with internal and external stakeholders to further increase Sportsbook profitability, engage and monetise players. … Continued
Bookmaking Risk Analyst
Job Description We are looking for a highly motivated individual to join our international team in the bookmaking department in Malta. Being part of the risk team in the department, the position will become the 1st line of contact between the bookmaking and the legal department at Tipico. The job includes compliance of the betting … Continued